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WCS.Tony

LastPass - An error occurred while attempting to contact the server

LastPass - An error occurred while attempting to contact the server
WCS.Tony - Tue Feb 23, 2010 @ 11:21PM
Comments: 5

When I attempt to use LastPass I get the following error.

An error occurred while attempting to contact the server. Please check your Internet connection.

Now I can't get any of my passwords and I can't remember them!

I can't even log on to LastPass.

Tags: LastPass
Comments: 5

Comments

1. WCS.Tony  |  my website   |   Tue Feb 23, 2010 @ 11:37PM

Hi.
I know that I have recommended LastPass to a lot of you, specially the ones that kept forgetting their passwords. The last day or two I have also been getting thsi problem and at first I thought that I had a problem with my ISP, but no it appears that there is a problem with LastPass.
See http://forums.lastpass.com/viewtopic.php?f=6&t=28729

However DON'T PANIC! (too late?)

When I try to log onto my account it comes up with that message and the page where all my login details are usually displayed - but EMPTY.
Just click on the "My LastPass Vault" icon on your computer or go to My programs and open that application. It will start a new browser page and ask you to login to LastPass which will fail. Click on the "Accounts Settings" and it should ask you for your password, it will then display all your username / passwords etc.

You can also EXTRACT all your to your PC - this data will be encrypted.
LastPass provide LastPass Pocket, a free standing application, to enable you to download YOUR data encripted to the PC (or USB stick). Obviously this application will then decrypt your LastPass data for you once you supply the username and password.
https://lastpass.com/misc_download.php

I would recommend that you backup your password data on a regular basis.
LastPass is a great little application but you are using a FREE service, so you can't really complain if they have problems and need to spend time and money to fix it.

All in all LastPass is still my preferred password manager solution, hopefully they will fix this problem soon and if not just use the local database with LastPass Pocket.

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The last day or two I have also been getting thsi problem and at first I thought that I had a problem with my ISP,

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